Lawyers Shouldn’t Be Reserved for the Rich and Powerful

In the old days, the only people who could afford to hire a lawyer were those who had a lot of money.

If you needed help, you were out of luck unless you were willing to mortgage your first-born child and possibly sell a kidney.

Even if you could afford the help, you had to take time away from work and your family for office meetings at inconvenient times.

Every one of those meetings left you confused and anxious because every other word out of the lawyer’s mouth required a legal dictionary.

As for client service … forget it. You’d wait days, if not weeks, for your lawyer to take a few minutes to return a phone call. If you missed it, you were out of luck.

Email? Texts? Video chat? No self respecting attorney would sink to that level.

Social media? A waste of time involving pictures of cats and discussions about what people ate for lunch.

It was like some twisted version of Lord of the Rings. You had to basically give up everything, leave your job and family behind for an undetermined period of time, and then wrestle the tiniest bit of information out of someone who did everything possible to keep you in the dark.

Imagine Gollum guarding The Precious … only worse.

We Changed the Rules

We took one look at the way lawyers operated and thought, there has to be a better way.

We freed up information, making it all available online. Articles, blog posts, podcasts, and social media helped bring knowledge to people in a clear, understandable way. Jargon was banished. The complex was made accessible.

We opened lines of communication. Phone lines were ripped out of the wall and made mobile. Text messaging, online chat and video conferencing were adopted to make interaction easier.

We removed barriers. Rather than forcing people to come to us, we started meeting by phone and video. We started recording all client meetings and gave copies to our clients so they could get a better understanding of our advice and the solutions we recommended.

We empowered our clients with actionable advice. Our clients come to us because of problems with student loans, consumer debts, credit report errors, and debt collectors. We analyze the situation, ask questions, and break down all the ways to overcome those challenges. We’re available if needed, but most of our clients end up relying on us for advice so they can take action on their own – without needing to pay more.

Types of Problems We Solve

Student Loans

Collection Lawsuits

Overdue Debts

Dignity and Respect for All

  • You deserve to be treated fairly and honestly by the government, banks, and corporate interests.

  • Your credit score does not define your value as a person.

  • Knowing your rights is the first step towards financial empowerment.

  • Empowerment begins with reliable information delivered clearly and understandably.

  • Getting professional help to solve a problem is courageous.

The Experience You Need

Student Loan Lawyer Jay Fleischman

Jay S. Fleischman, Managing Partner

Jay focuses his practice on helping people with student loan problems. He has been representing consumers for over 22 years, consistently breaking new ground.

Jay helps to run The Student Loan Law Workshop, the first and largest training ground for attorneys seeking to learn how to help their clients with educational debts. He was the first lawyer in New York to get the U.S. Bankruptcy Court to rule a creditor’s refusal to update a credit report after bankruptcy to show the debt as being discharged and having a $0 balance is a violation of the U.S. Bankruptcy Code.  In the cases of Torres v. Chase Bank USA, NARussell v. Chase Bank USA, NA and Gilyard-McKenzie v. HSBC Bank USA, NA the courts agreed that consumers had the right to have their credit reports properly updated.

Jay is a member of the National Association of Consumer Bankruptcy Attorneys (“NACBA”) as well as of the National Association of Consumer Advocates. He hosts the critically acclaimed Student Loan Show, and is quoted frequently by the media on matters concerning educational debt and consumer credit in general.

David Shaev, Partner

David has been a New York bankruptcy lawyer for over 35 years, working tirelessly to help his clients get relief from overwhelming debts.

He’s been featured on New York Times, Wall Street Journal, CNN, MSNBC, WNBC Television and WCBS Television. David is a member of the National Association of Consumer Bankruptcy Attorneys, National Association of Consumer Advocates, New York State Bar Association and American Bar Association.