Federal Student Loan Ombudsman – Your Guardian Angel

federal student loan ombudsmanGuardian angels keep you from harm. They’re a last resort, called into action only when all else fails.

My folks never tried to sell me on the notion that I had a guardian angel, primarily because I was a pretty accident-prone kid. But I figured there must be some force looking out for me because every one of my accidents could have easily been more calamitous.

If you’ve got a federal student loan, you’ve also got someone there to catch your fall.

Federal Student Loan Borrowers Have A Guardian Angel

When you’ve got a particularly thorny problem with your federal student loans, you’re not completely out of luck. The U.S. Department of Education has created an ombudsman to help you solve tough problems.

In general, an ombudsman is a person who stands between you and the government to investigate and try to resolve complaints. In the context of student loans, the goal of the ombudsman is to help provide options for people who need help with the following types of loans:

  • federal loans;
  • Direct loans;
  • FFELs;
  • SLS loans; and
  • Perkins loans.

What Does The Ombudsman Do?

When you’ve got a problem relating to your federal student loans, the ombudsman will research your problems to determine if you’ve been treated fairly. He or she will also contact other offices within the Department of Education, private lenders, and guaranty agencies to help you.

That being said, the ombudsman is to be considered a last resort. You’ve got to try to solve the problems on your own, either with a lawyer or flying solo. If you contact the ombudsman it’s got to be related to a problem with how you’ve been treated, not to ask for a payment option or other payment-related matter.

Contacting The Ombudsman

You can submit a problem to the student loan ombudsman on-line at http://www.fsahelp.ed.gov or http://www.ombudsman.ed.gov.

You can call toll-free to (877) 557-2575.

If all else fails, you can get in touch by snail mail by sending your problem to:

U.S. Department of Education,
FSA Ombudsman
830 First Street, N.E.
Washington, D.C. 20202-5144.258

How To End Your Student Loan Troubles And Get On With Your Life

student loan lawyerIf you can’t pay your student loans, life get a lot tougher. Phone calls and letters rapidly turn into wage garnishment, tax refund intercepts, and collection fees that add up fast.

But the student loan companies are hiding a secret.

We May Be Able To Solve Your Student Loan Problems

Depending on your situation, you may be able to:

  • Consolidate your federal student loans
  • Rehabilitate your federal student loans to get you out of default
  • Slash your student loan payments
  • Minimize the amount of interest you pay for the term of your loans.
  • Eliminate some or all of the collection fees on your student loan
  • Qualify for income based programs
  • Qualify for partial or full student loan forgiveness

Interested? Read on for more information and to learn how to take the next step.

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